Warranty Assistance
Auto-Trail have endeavoured to convey to all our customers all the benefits which are available within the industry.
With this in mind we have extended the normal manufacturers warranty to include cover for major items for an extra period, giving peace of mind for a total of 36 months. Full details are outlined in a policy document. Please contact your official Auto-Trail stockist for further information.
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A new call centre reserved for motorhome drivers is now available. All you have to do is call 00800-3428 1111 and a knowledgeable operator speaking your language will give you comprehensive information on the product and the services offered, and will transfer your call to a specialist technician or to Fiat Camper Assistance, the on-road assistance team for the service of motorhome customers. You can call from any European country, 24 hours a day, 7 days a week, to get immediate help. The best specialists will assist you in the event of an accident, a breakdown, lack of fuel, loss of keys, partial theft, etc. During vehicle repairs, you can benefit from a replacement vehicle of suitable size and hotel accommodation. To enable you to resume your journey as soon as possible, the Fiat Camper Assistance call centre remains in direct contact with you and the workshop that is taking care of your vehicle. It can help them order the parts needed so as to ensure that your vehicle is repaired quickly as possible and you can resume your trip promptly. |
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The leader in camper sales in every European country, Fiat stands out, for the services it offers you as you travel and the maintenance services it provides for your vehicle. The credit goes to a European network of over 7,400 Fiat Ducato service centres, where you can find fully equipped workshops, specialist personnel, and all the parts you may need for your motorhome. To give you the all-round solutions, Fiat Ducato has established in Europe over 1,100 specialist centres: the Fiat Camper Assistance workshops – with workshop dimensions to accommodate motorhomes, lifts and parking areas suitable for your vehicle – where motorhome drivers are always welcome. |
